Privacy Policy

RagVim People never shares your personal information with anyone (except Govt. Authorities in case needed) without your permission. Govt. IDs uploaded on this portal are kept safest (offline) to prevent any misuse ever.

General

RagVim (“we” or “us”) takes the privacy of your information very seriously. Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via our Website and/or Application

By using this Website or any services we offer, you are consenting to the collection, use, and disclosure of that information about you in accordance with, and are agreeing to be bound by, this Privacy Policy.

Ways that we collect information

  • We may collect and process the following personal information or data (information that can be uniquely identified with you) about you:

  • Certain information required to register with the Website and / or the Application and to access other services provided by us, including your name, job title, organization with which you are associated, address (including postcodes), date of birth, a photo.

  • Your e-mail address.

  • A mobile phone number.

  • A record of any correspondence between you and us.

  • Verified government ID.

  • Details of your visits to the Website and the resources that you access.

  • 6. Information we may require from you when you report a problem with the Website.

  • 7.Information about you which we may receive from other sources.

  • We only collect such information which you choose to supply it to us. You do not have to supply any personal information to us but you may not be able to take advantage of all the services we offer without doing so.

  • Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store your personal data’s and information’s.

  • An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so that you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address can only be traced back to your ISP or the large company or organization that provides your internet access (such as your employer if you are at work).

  • We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our Website and / or Applications, and to administer and improve the Website.

  • RagVim shall use the location based information provided by any of the telecommunication companies when a Member uses the mobile phone for the purposes of Ride Sharing and for any other Services offered by the Website and /or Application. The location based information will be used only to facilitate route and time matching for the purpose of Ride Sharing.

Use

  • We may use this information to:

  • Ensure that the content of the Website and / or Application is presented in the most effective manner for you and for your computers or handheld devices and customize the Website and / or Applications to your preferences.

  • Assist in making general improvements to the Website, carry out and administer any obligations arising from any agreements entered into between you and us.

  • Allow you to participate in features of the Website and other services.

  • Contact you and notify you about changes to the Website or the services we offer or intend to offer in future (except where you have asked us not to do this).

  • Analyze how users are making use of the Website and / or Application and for internal marketing and research purposes.

  • We will not resell your information to any third party nor use it for any third party marketing.

Cookies

  • A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. The information in a cookie does not contain any personally identifiable information you submit to our .

  • On the Website, we use cookies to track users’ progress through the Website, allowing us to make improvements based on usage data. We also use cookies if you log in to one of our online services to enable you to remain logged in to that service. A cookie helps you get the best out of the and helps us to provide you with a more customized service.

  • Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To change your browser settings you should go to your advanced preferences.

  • If you choose not to accept the cookies, this will not affect your access to the majority of information available on the Website. However, you will not be able to make full use of our online services.

Access to and correction of personal information

  • We shall take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this Website and / or the Application.

  • We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer or handheld device to our Website or Application (as the case may be) and to protect such information for loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorized access to it.

  • Where you use passwords, usernames, or other special access features on this Website, you also have a responsibility to take reasonable steps to safeguard them.

Other websites

  • The Website and / or Application contain links and references to other websites. Members shall make themselves aware that this Privacy Policy does not apply to those websites.

  • We cannot be responsible for the privacy policies and practices of sites and / or applications that are not operated by us, even if you access them via the Website. We recommend that you check the policy of each site and / or application you visit and contact its owner or operator if you have any concerns or questions.

  • In addition, if you visit this Website via a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and / or applications and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Account Deletion on Request

If for any reason you wish to delete your account from rvpeople.in, please reach out to us at [email protected]. We have no question asked policy and your account will be removed from our platform within 24 hours of your request. Before removing your data from our servers, we will have to share all your KYC detail to the institutions you have given consent to, on the platform till date.

  • Your personal detail will be sent to them with all your entries logged into their premises or system in an excel file.

  • If you verified your ID with Digilocker, the token captured against your E-KYC will be shared.

  • If you verified your ID with PAN, DL or Voter ID, the soft copy of that document will be sent to them.

We will share the names of the institutions who will receive your detail to become the owner of your data (as you already gave consent in the past). You will have to reach out to them separately for removing your information from their records as per their policy and RVPeople will have no control or interference how they maintain and use their users, customers, visitors or employees data captured through our platform or their own mediums.

Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy on the Website and / or Application to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do by mailing us on [email protected].